Text Message Terms

FlexVivid — Client Project & Account Notifications

FlexVivid operates a text message program that sends customers notifications about their own orders and projects relating to our custom software, business systems, and website services. This program sends service and transactional messages only. FlexVivid does not send promotional or marketing text messages, and does not send text messages on behalf of any other business, affiliate, or third party.

What we send

Replies to messages and calls you send us, project and support updates, meeting and delivery reminders, invoice and payment notices, and direct replies to questions about your project or account.

How to sign up

There are two ways to join. Both are described, with the exact wording used, at https://texts.flexvivid.com/opt-in.

By phone. When you call us at 848-285-5243 about a project, we ask whether we may text you about it and read you this before your number is added: "Can we text you at this number about your project? FlexVivid will send project updates and replies to your questions. Message frequency varies. Message and data rates may apply. You can text STOP at any time to cancel, or HELP for help. Our SMS terms are at texts.flexvivid.com/sms-terms and our privacy policy is at texts.flexvivid.com/privacy-policy." Your number is added only after you say yes.

Online. Enter your mobile number on our sign-up form at https://texts.flexvivid.com/opt-in and check the box agreeing to receive text messages. The box is not checked for you and is not required. Links to these SMS Terms and our Privacy Policy appear next to the box.

You can also text us first. If you send us a text, we will reply to that conversation.

Consent is optional. Agreeing to receive text messages is not a condition of purchasing anything from FlexVivid or of using any of our services.

Message frequency

Message frequency varies and depends on activity on your order or project.

Cost

FlexVivid does not charge for these messages. Message and data rates may apply from your mobile carrier.

How to stop messages

Reply STOP to any message at any time. We will send one confirmation message, after which no further messages will be sent to that number. You may also opt out by calling 848-285-5243 or emailing hello@flexvivid.com.

How to get help

Reply HELP to any message, or contact FlexVivid at 848-285-5243 or hello@flexvivid.com.

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery is subject to your mobile carrier and device.

Supported carriers

Message delivery is available on major U.S. mobile carriers. Carrier participation may change without notice.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message service. See our Privacy Policy at https://texts.flexvivid.com/privacy-policy.

Changes to these terms

FlexVivid may update these terms. The current version is always posted at https://texts.flexvivid.com/sms-terms.

Last updated: September 25, 2026