Privacy Policy

FlexVivid

FlexVivid provides custom software, business systems, and website services for customers and clients.

Information we collect

We may collect contact and account information that customers provide to us, including name, email address, phone number, billing information, project details, order information, invoice details, and communications related to our services.

How we use information

We use customer information to provide services, process orders and invoices, communicate about projects, respond to inquiries, maintain customer accounts, and send service-related notifications.

Text messaging

FlexVivid collects phone numbers from customers, with their consent given verbally over the phone or on our sign-up form at https://texts.flexvivid.com/opt-in, in order to send order, project, and account notifications by text message. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. Customers may opt out at any time by replying STOP. See our SMS Terms.

Information sharing

FlexVivid does not sell customer personal information. We may share information only as needed to provide requested services, process payments, send communications, comply with legal requirements, or work with service providers who support our business operations.

Data security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

Contact us

If you have questions about this Privacy Policy, please contact FlexVivid at hello@flexvivid.com or 848-285-5243.

Last updated: September 25, 2026